![]() I get the error message "IO Error on Network Request.Error #2038" when attempting to transfer to my Adobe Digital Editions software. Just now I got inspired by some advice on this forum and something posted over on booksonboard. I Tried to find the firewall settings in my router but was unsuccessful. ![]() Tried every permission under the sun to let it thru windows 7 firewall. still no dice.ĭownloaded the ADE software, Got the same error message as above. wouldn't download using sony's Reader software. Recently purchased 2 books (first 2 ebook purchases ever btw) for my Wife's new PRS T1. I've been struggling with this same problem for the past day and i've cracked it. I hope this works for someone else having trouble with this error #2038. That worked, and as that’s safer, that’s where I’ve left it. As I had done Option 2 first, I tried keeping the firewall Domain Profile ON and allowing Digital Editions access as a program. I clicked on Firewall State: OFF.īingo, I could then download my ebook. My Private and Public firewall was off (which showed in Control Panel) but the Domain Profile Firewall was still on (missing that little tidbit of info in Control Panel Firewall). I clicked on “Windows Firewall Properties” which brought me to a choice of 4 tabs, Domain Profile, Private Profile, Public Profile and IPSec Settings. This area showed my Firewall was still on. Still in Control Panel, System & Security, Firewall, click on Advanced Settings on the left. Once found, I was able to add it to the list and checked both the “Home/Private” and “Public” boxes. Another pop up box still didn’t show it, so I had to browse for it. As Digital Editions wasn’t there for me to choose, I clicked on Allow Another Program. I went there, where it shows a list of programs with boxes to check off for “Home/Work (Private)” and “Public”. (safer) On the left side there’s a link for “Allow a program or feature through Windows Firewall”. I turned them both off … but it still would not download my ebook. In Windows Control panel, System & Security, Firewall, it showed me 2 different firewalls, one called Home or Work (Private) and the other called Network. The firewall appears to be off but was actually still on. It seems a simple thing, it was my firewall in WIN 7 giving me the problem. I have found that Error # 2038 means that something is blocking ADE access to the port or server where your ebook is. However, I was finally able to fix it, so I thought I would share. I had tried reinstalling, rebooting, deleting folders, cleaning registry, deleting and reactivating, even more.
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